It is the policy of the Truckee Police Department to complete a traffic collision report under the following circumstances:
• The traffic collision occurred within the Town of Truckee limits.
• A person involved in the traffic collision has been injured (complaint of pain is considered injury) or dies.
• One of the drivers is under the influence of alcohol or drugs.
• One of the drivers has fled the location without stopping to exchange information or check on the welfare of the other parties involved.
• Town property is involved (Town vehicle, light post, signal post, etc.)
If any of the above conditions are met at the scene of a traffic collision, the Truckee Police Department should be notified in one of the following manners: 9-1-1 (in case of an emergency).
If it's not an emergency, use the dispatch telephone number (530) 550-2320.
In addition to filing a traffic collision report with the Truckee Police Department, it may also be necessary to file Department of Motor Vehicles Form SR-1A: www.dmv.ca.gov/forms/formsaccident
Visit the Department of Motor Vehicles web page for more information on state reporting requirement for traffic collisions: www.dmv.ca.gov
If the traffic collision was property damage only and none of the special conditions mentioned above exists, you may file a “Counter Report” at the lobby of the Truckee Police Department located at 10183 Truckee Airport Rd Truckee, CA Hours: Monday through Friday, 8 AM to 5 PM. The report should be made as soon as possible. The person reporting the collision needs to bring along the following information:
• The time and location (street address/cross streets) where the collision occurred.
• The license plate number of the vehicle he or she was driving when they were involved in the traffic collision.
• Driver’s license
• Insurance information (name of the insurance company and their policy number).
• The names, addresses, and phone numbers of all passengers in their vehicle
• If known, the license plate numbers, names, addresses, and phone numbers of all other involved drivers and passengers.
What can be done about illegally parked vehicles, such as those blocking a driveway?
Call the Police Department's non-emergency number at (530) 550-2320, and an officer will be dispatched.
If the person who reported the illegally parked vehicle lives at the location, goes out to meet the officer, and explains to them that he or she lives at the location and cannot leave the driveway due to its being blocked, the officer can impound the vehicle.
How can I report an abandoned vehicle?
To report an abandoned vehicle on the public street, call the Town of Truckee Vehicle Abatement Division at (530) 582-7830.
How can I find out if my vehicle has been towed?
You can call the non-emergency dispatch number at (530) 550-2320, 24 hours a day, seven days a week to find out. Give your vehicle license plate number to the dispatcher.
They will run a status check on your vehicle and let you know if it has been impounded.
How can I get my car out of storage?
If a vehicle was impounded for 30 days because the driver had no license or had a suspended license, a hearing can be requested by calling (530) 550-2323 or by coming down to the Truckee Police Department.
No hearing is required if the 30-day impound period has lapsed. The registered owner or their authorized agent can claim a stored/impounded vehicle by coming to lobby of the Police Department, presenting proper identification, and paying a $158.00 administrative fee for a release form to take to the tow yard. (This fee is waived if the vehicle was stolen or if the driver was hospitalized in an accident.) The person obtaining the release must have a valid driver's license or be accompanied by someone who does. The vehicle must have current registration or have a temporary operating permit before it can be released.
If a vehicle was impounded for evidence, the owner may obtain a release once the Police Department has completed its investigation. Call the Police Dept at (530) 550-2323 to determine who the investigating officer is and discuss the release with him/her.
How can I contest a parking violation?
A person can contest a parking violation by coming into the lobby of Police Department to fill out an appeal form. Hours are: Monday thru Friday from 8:00 am to 5:00 pm. We are closed legal holidays and weekends.
You may also click here to download the parking appeal form. You have 21 days from the parking citation issue date to file an appeal (or 14 days from the date a delinquent notice is mailed.)
If you do not do it within the allotted time frame, you forfeit all rights to challenge the citation. You may mail, deliver or fax your request to: Truckee Police Dept. Records Division 10183 Truckee Airport Rd. Truckee, CA 96161 Fax: (530) 582-7771.
What can I do about "identity theft"?
If you become the victim of identity theft, it is important to act immediately to stop the thief’s further use of your identity.
Immediately contact all your credit card issuers. Get replacement cards with new account numbers. Ask that the old accounts be processed as "account closed at consumer’s request." (This is better than "card lost or stolen," because when this statement is reported to credit bureaus, it can be interpreted as blaming you for the loss.)
1. Call the fraud units of the three credit reporting companies: TRW, Equifax, and Trans Union. Report the theft of your credit cards and/or numbers. Ask that your accounts be flagged. Also, add a victim's statement to your report such as, "My ID has been used to apply for credit fraudulently. Contact me at XXX-XXX-XXXX (your phone number) to verify all applications."
2. Notify your bank(s) of the theft. Cancel your checking and savings accounts and obtain new account numbers. Ask the bank to issue you a secret password that must be used in every transaction. Put stop payments on any outstanding checks that you are unsure of.
3. If you use the ATM card for banking services, get a new card, account number, and password. Do not use your old password. When creating a password, avoid such commonly used numbers as the last four digits of your Social Security number and your birth date.
4. If you have had checks stolen or bank accounts set up fraudulently, report it to Telecheck and National Processing Company (NPC). These check guarantee companies will flag your file so that bogus checks will be turned down. Call Telecheck at 800-366-2425. Call NPC at 800-526-5380.
5. Call your telephone, electrical, gas and water utilities. Alert them to the possibility that someone may attempt to open new service using your identification. Also contact your long distance company.
6. The nearest office of the Consumer Credit Counseling Service might be able to help you remove fraudulent claims from your credit report. Call 800-388-2227.
7. In dealing with the authorities and financial institutions, keep a log of all conversations, including dates and names. Send correspondence by certified mail. Keep copies of all letters and documents. Provide your police report number to expedite reporting the crime.
8. Consider seeking legal counsel, especially if you have difficulty clearing up your credit history, or your case is complex and involves a lot of money. An attorney can help you recover from the fraud and determine whether your rights under various credit banking, SSN, and other laws have been violated.
Credit Reporting Bureaus Equifax Copy of Report: P.O. Box 740241 Atlanta, Georgia 30374-0241 Dispute Report: P.O. Box 740256 Atlanta, Georgia 30374-0256 Order Credit Report: 800-685-1111 Opt Out of Marketing Lists: 800-219-1251 Report Fraud: 800-525-6285
Trans Union Copy of Report: P.O. Box 7000 North Olmstead, OH 44070 Dispute Report: P.O. Box 403 Springfield, PA 19064 Order Credit Report: 800-851-2674 Opt Out of Marketing Lists: 800-241-2858 Report Fraud: 800-680-7289
Experian Copy of Report: Dispute Report: Experian National Consumer Assistance Center P.O. Box 2104 Allen, TX 75013-2104 Order Credit Report: 888-397-3742 Opt Out of Marketing Lists: 800-353-0809
May someone else pick up my property?
If it is necessary for someone else to pick up your property, the police department must receive a notarized letter of authorization from you, along with the proper ID.
What type of identification is needed to pick up property?
A valid driver’s license or state ID card, military ID or passport.
How can I get my firearms back that were taken for safekeeping?
If your firearms were taken as safekeeping you can obtain a California Department of Justice Law Enforcement Gun Release Application from the police department or by visiting the California Department of Justice website. The Department of Justice will give authorization to the police department to release your weapons.
When may I claim my property that was booked as evidence?
All evidence that is held in which a person was arrested or cited, the police department must receive a District Attorney confirmation that the case is closed on all defendants. In some cases the property may not be released immediately due to pending further investigations or appeals.
When may I claim my property that was taken for safekeeping?
Owners may pick up their property after calling and making an appointment. If the property is not picked up within 60 days the unclaimed items will be given to a charitable organization, or be disposed.
What should I do if my property is lost or stolen?
If your property has been lost or stolen you should file a report by calling (530) 550-2320. If you have a record of the serial number on the item or an owner applied number give this to the officer.
How can I get in touch with the Property and Evidence Division?
The Property and Evidence Division is responsible for the receipt, documentation, storage and tracking of all police evidence, found property and safekeeping property. Hours of operation are 8:00 am to 5:00 pm Monday through Friday. Appointments are necessary to pick up property and evidence.
If you have lost property and are inquiring if it was turned into the police department call (530) 550-2338. The police department is located at Town Hall at 10183 Truckee Airport Rd. Truckee, CA 96161
Where does my traffic fine go?
The money from traffic fines is collected by the court, forwarded to the county, and then divided among various state, county and city agencies according to a complex formula under state law.
Can I just pay the ticket by mail and not appear in court?
Yes. If your case does not require a mandatory court appearance, you may send the payment indicated on your courtesy notice in full by personal check, cashier's check or money order. Credit cards are not accepted at this time.
I've just received a ticket. What do I do now?
The court should send you a courtesy notice within three weeks from the issue date stating the bail or fine amount for the violation(s). This notice will also provide information for paying the fine or contesting the violation(s). If you haven't received the courtesy notice within three weeks of receiving your ticket, call the Traffic Court at (530) 582-7835. It is your responsibility to contact the Traffic Court within 21 days of the ticket date if you do not receive a courtesy notice.
IMPORTANT: When you signed the ticket, also known as a Notice to Appear, you promised to appear in court on the date and time listed on the citation. Failing to do so could result in additional charges (California Vehicle Code 40508). A courtesy notice is just that, a courtesy. If you do not receive a courtesy notice from the court it does not absolve you of your requirement to appear in court.
Who do I report pot holes in roads to?
The Department of Public Works – (530) 582-7707.
Who should I call about snow removal?
Please see the Town of Truckee's snow removal webpage. The department of Public Works may also be reached at (530) 582-7707.