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Covid -19 Fact Sheet

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Fact Sheet – Covid-19: Updated March 23, 2020

On March 10th, the Town of Truckee declared an “emergency” and immediately opened its Emergency Operations Center (EOC). The EOC is the central hub of information from the Town government and surrounding areas in the Truckee basin. 

The EOC is the essential conduit for information and resource requests to the County and State Emergency Operations Centers. The Town EOC is also the centralized location for the ordering of non-medical supplies for emergency operations.

One of the most important functions of the Town EOC is to staff the Public Information Officer (PIO) function. Specially trained PIO’s, who regularly work in this field, provide messaging to the public. In the case of Covid-19, the lead agency for public information is Nevada County Public Health as they have the most up to date and accurate information. The Town EOC links off Nevada County EOC and Public Health to make sure we are providing the latest information.

Here are the latest facts as we know them of 03/23/2020 mid-day:

1.  As of 03/23/2020, Nevada County Public Health reported three positive Covid-19 cases. There are two cases in eastern Nevada County and 1 in western Nevada County. The person is quarantined at home and has had no community contact while ill.

2.  One of the most common questions being asked of us all is, “can I be tested for coronavirus?” Here is what we want everyone to know:

  • In general, testing for the COVID-19 virus is not helpful if you do not have symptoms and testing is only performed if indicated by a doctor for a change in the course of treatment.
  • Most people will get better with rest and self-care, so there is no need to see a doctor if you have mild symptoms. If you have symptoms similar to a cold and you feel like you can manage them with over-the-counter medications from the comfort of your home, that is what you should do, regardless of whether or not it could be COVID-19. Also, please stay home to limit exposure to others.
  • If you are sick, your health care provider may decide to do a test for coronavirus. At this time, only health care providers can order tests for COVID-19. If you are sick and think you should be tested for COVID-19, call your doctor before going in for care (Tahoe Forest Hospital Covid-19 hotline (530) 582-3450 8:00 to 5:00 daily). If you do not have a provider, call 2-1-1 (or 833-342-5211) for help finding a clinician near you.
  • Please do not call 911 to request testing for COVID-19 and please do not go to emergency rooms unless you are seriously ill and require emergency care. 

3.  Nevada County Public Health also recommends the following:

  • Self-isolate if you are 65 years of age older OR if you have a compromised immune system or a serious underlying medical condition. This effort will help protect those most vulnerable to serious illness caused by this disease.
  • Wash hands frequently and vigorously with soap and water.
  • Avoid touching eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay away from work, school, social gatherings or other people if you become sick with respiratory symptoms like fever and cough.
  • Follow guidance from public health officials. Find local coronavirus information at

4. The Town of Truckee’s internal strategy is to maximize social distancing for staff, customers and community. This is the same advice provided by Nevada County Public Health, State CDPH, and CDC. As such, Town staff is taking the following steps:

  • Town is maintaining essential services (police snow plowing, transit, building inspection, but all with extreme precautions on social distancing).
  • Non-essential Town services may be reduced or paused temporarily as we move forward - many services will operate remotely.
  • The Town Hall, Animal Shelter, and vehicle servicing areas are limited to employee access only and have been closed to public access.
  • If the public needs to contact an employee of the Town, they will need to call the main phone line at 530-582-7700. 

5. The Hospital and Health Care industry and workers are highly burdened and likely could be much more so in the near future. Information from Nevada County Public Health about local healthcare.

  • While the novel coronavirus (COVID-19) is in the headlines and is a genuine public health threat, the community should know that there is still quite a bit of flu activity and other health emergencies continue to happen regularly.
  • People have other serious respiratory illnesses, heart attacks, broken bones, etc., and while our small, rural community has an excellent local health system, it can easily be saturated and overwhelmed if people try to access unnecessary care.
  • Public Health is in regular contact with our hospitals and other health care partners, and we are working collectively to inform concerned community members about how to care for themselves while remaining sensitive to the capacity of our local health care systems.

Important Resources:

We all need to align our efforts around a single lead “data” agency. To view the latest Nevada County Health statement, go to

For the California Department of Public Health updates, please refer to

For Business owner/employer guidance, go to

The latest general County updates are here:

New business-related information will be posted regularly to

Encourage businesses to sign-up for the latest information via email at

The Sierra Business Council set up a private Facebook group for business-to-business networking and information exchange at

IMPORTANT: Nevada County is listed as eligible for SBA disaster loan assistance. Start the application process here: