Are wildlife-proof carts an option for residential customers?
Yes. Residents can choose to pay an additional fee for wildlife resistant containers. To request a wildlife resistant container, please call Tahoe Truckee Sierra Disposal at 530-583-7800.
Can I keep my containers next to my bear box?
The Town of Truckee does not regulate where you store your containers on your property as long as they are out of Town right-of-way. Some homeowners' associations, however, do have rules about the locations of waste containers. If you have a neighborhood homeowners' association, please check with them regarding storage requirements.
Did the Town consider recycling containers that fit inside of bear boxes?
Yes, the Town did consider this option. Unfortunately, the cost of servicing recycling bins stored in bear boxes would have significantly increased service rates.
Do I have to use the new carts?
No. Residents must choose to opt in to receive green and blue carts. Residents can continue to use blue bags for recycling. In addition, there will be two recycling drop-off locations in town during busy summer months. Green bags will not be accepted after June 30, 2018. There will be two alternative yard waste disposal options: yard waste dumpster rentals and drop-off services at the Eastern Regional Landfill.
Does it cost more to use the new green waste and recycling containers?
Trash rates for all Truckee residents will increase in the coming years. All residents will have the same rate increase regardless if they decide to opt out of the new services. These rates will cover the cost of the infrastructure required to give the option of new services for all Truckee residents. The exact rate changes will be published in the Town Council agenda package.
How else can I dispose of yard waste without green bags or carts?
Residents have the option to rent six-yard dumpsters at a discounted rate. These dumpsters allow residents to remove waste efficiently. Dumpsters must be reserved in advance. Tahoe Truckee Sierra Disposal will drop off a dumpster at your house and pick it up after one week. This program has been so successful bins have been selling out. The new contract will increase the number of dumpsters available to residents to make this option more accessible.
Residents may also drop off up to six yards of yard waste for free at the Eastern Regional Landfill. The new service changes will also allow a contractor or friend to drop off yard waste for free on your behalf by providing a unique customer code. Codes will be provided on the new online customer service system.
How many carts can I get, and how do I sign up to receive them?
To opt in to this program, please complete the form online to indicate how many blue recycling and green yard waste carts you would like delivered to your property. As part of the new waste hauling services contracted by the Town of Truckee, one blue recycling, and up to three 96-gallon green yard waste carts will be provided to residents. Additional carts will be available for a fee.
I've tried to opt in to receive a blue/green cart. Why isn't my address appearing in the online form?
Only addresses located within the incorporated Truckee town limits are included in the program. The program does not include Placer County or Nevada County unincorporated areas which may include portions of the following neighborhoods: Sierra Meadows, Ponderosa Palisades, Donner Lake, Martis Camp, Lahontan, Coyote Run, Schaffer's Mill, Juniper Hills and Hirschdale.
Once I opt in, what happens if I change my mind about my cart selection?
You may change your cart selection at any time by calling Tahoe Truckee Sierra Disposal at 530-583-7800. Please note that residents who make a cart selection within one month of the scheduled delivery date for their neighborhood may receive their cart(s) after their neighbors do. If a resident receives a cart and later decides not to use it, they can call TTSD to arrange for free cart return.
What is “can averaging” and why did it end?
Previously, each resident was allowed 13 trash cans each quarter, regardless of when they put them out for collection. For example, residents could not put out trash for one week, and put out two trash cans the next week at no additional cost. Under the new franchise agreement with TTSD starting July 2018, the “can averaging” program has ended. Instead, each resident’s base rate allots them one trash can per week. This program ended to discourage residents from putting out extra trash at no extra cost thus standardizing the trash service every resident is allotted. Ultimately, the program aims to reduce the amount of trash sent to the landfill.
What is a scheduled overage and how do I use one?
Up to 3 extra cans (96-gallons) of additional waste can be picked up for FREE on your normal service day. Overages may include trash or green waste in bags or customer-provided cans, only. Green waste carts or recycling carts will not be serviced for an overage. Simply call TTSD at 530-583-7800 prior to your service day to schedule.
Recycling carts started service in Glenshire in October 2018 and were delivered in September. The rest of Truckee neighborhoods (except Tahoe Donner) will begin recycling cart service in October 2019, and Tahoe Donner will begin in 2020.
Green waste carts started service in all Truckee neighborhoods in July 2018. Green carts are delivered in the order signups are received. Cart deliveries for the May - October 2018 season have ended. Deliveries for signups received after September 10, 2018 will resume in April 2019 for service starting in May.
When will these changes impact me?
All Truckee residents will be moving to the new yard waste services in 2018. Truckee residents will receive a service notification in the spring that will allow them to opt out of the green cart program or elect to receive up to three 96-gallon green carts. After June 30, 2018, green bags will not be accepted.
Recycling service changes are rolling out in three phases. Residents of the Glenshire neighborhood will receive recyclables containers in September 2018 to begin use October 1, 2018. Remaining Truckee neighborhoods excluding Tahoe-Donner will start using blue carts in 2019. Tahoe-Donner residents will begin using recyclables carts in 2020.
Why are we sorting when the processing facility does it for us anyway?
Business and homeowners are encouraged to sort because recyclables stay cleaner and are more likely to be recycled rather than relying entirely on the processing facility to separate them out.
Why is the Town of Truckee moving to recycling and yard waste carts?
Every plastic bag that is used will be in the environment for over 100 years. These programs will eliminate the need for recycling and yard waste plastic bags, and bring the Town into compliance with new state regulations related to waste and recycling.
Consistent with our Town's sustainability goals, the new services will:
Prevent up to three million plastic bags from being landfilled over the next 10 years
Eliminate the need for Truckee residents to purchase blue recycling and green yard waste bags
Prevent recycling contamination
Increase the amount of materials that can be recycled
Will communal drop-off locations be available for yard waste and recyclables?
Yard waste can be dropped off at the Eastern Regional Landfill either by the homeowner or by a contractor or friend on behalf of the homeowner. There will be two new locations for recycling drop-off during the summer months: Northwoods Clubhoue and Truckee Town Hall
Will it cost more to use these containers?
All residents will have the same rate increase regardless if they decide to opt in or out of the new services. These rates will cover the cost of the infrastructure required to give the option of new services to all Truckee residents and adhere to new state regulations. The exact rate changes are published in the Town Council agenda package. Opting in to the new services will eliminate the need for Truckee residents to purchase blue recycling bags and green yard waste bags.
Will these new containers fit in my bear box?
The new containers will not fit in standard sized bear boxes. If storage and placement are issues at your residence, the opt-out option may be best for you. There are large bear boxes that would fit the new recyclables carts. Residents exploring this option should note that the recycling carts would still have to be placed curbside on pick-up days.