Frequently Asked Questions

Users can either browse documents or search for a specific document(s) by using a single word or phrase in a document.

To browse documents, click on "Click here to browse documents", the window will automatically open in the browse function. Open the Public Folder in the left pane. Continue opening folders until you find the document you are looking for. To view the document, click to open.

To search for a document using a specific word or phrase, click on search. This will provide you with complete directions on the two basic types of searches that can be performed via Weblink.

To print or scroll through a document, you must convert to PDF first. Click on the PDF icon to the right of the page navigation bar to start the process.

Laserfiche documents are scanned to an image format which can be indexed and searched online. Printing these documents requires that the pages be converted to PDF format.

You may then print or scroll through the document. Pages can be printed one at a time or as a complete document. Some of our documents are very large; we have set a limit of 75 pages per download. The system can convert up to 75 pages to PDF at one time. If a document is more than 75 pages, the conversion will create multiple PDFs. This process is slower than a regular print function as the conversion to PDF takes several seconds for each page.

There are documents in the database are already in PDF format. When a link to a PDF file is clicked, the document is either downloaded to the user desktop or opened in the web browser.

• Windows Users: Firefox, Internet Explorer 5.5 or Netscape 6.1 or later
• Mac Users: Firefox, Safari 1.1, Netscape 6.1 or Internet Explorer 5.2

If you receive this error, please wait ten minutes and try and access the information again. The Town is working to increase the number of users. Please notify Records via email if the problem continues.

The fundamental idea behind the California Public Records Act (CPRA) is that governmental records shall be disclosed to the public, upon request, unless there is a specific reason not to do so. A person need not give notice in order to inspect public records at an agency's offices during normal working hours. However, if the records are not readily accessible or if portions of the records must be redacted in order to protect exempt material, the agency must be given a reasonable period of time to perform these functions.

When a copy of a record is requested, the agency shall determine within ten days whether to comply with the request, and shall promptly inform the requester of its decision and the reasons therefore. Where necessary, because either the records or the personnel that need to be consulted regarding the records are not readily available, the initial 10-day period to make a determination may be extended for up to 14 days. If possible, records deemed subject to disclosure should be provided at the time the determination is made. If immediate disclosure is not possible, the agency must provide the records within a reasonable period of time, along with an estimate of the date that the records will be available. The Public Records Act does not permit an agency to delay or obstruct the inspection or copying of public records. Finally, when a written request is denied, it must be denied in writing.

To learn more, please visit the Office of the Attorney General FAQ or CPRA Summary (PDF).

In order to fully utilize the Laserfiche database pop-up blockers must be disabled in all browsers.

Per State of California Health and Safety Code Section 19851 engineered documents are not allowed to be reproduced without the permission of the engineer or architect.

The plans will be copied in PDF A form for reproduction purposes.

This policy applies only to plans that were professionally prepared and stamped by a California licensed architect or registered engineer. It does not apply to plans prepared by a drafting service.

To find the latest address for a California registered engineer, see the California Board for Professional Engineers and Land Surveyors website.

Learn more about requesting building plans.