FAQ's

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Expand/Contract Questions and Answers

  • I heard there is no recycling system in Truckee...is this true?

  • I just moved to Truckee. How does the solid waste collection system work?

  • What is my collection day?

  • My trash was not picked up or there was an issue with my collection/billing.

  • Where is my landfill/transfer station?

  • Where can I drop off unwanted clothes, food, and equipment for donation?

  • What goes in a blue bag?

  • Where can I purchase green and blue bags?

  • What do I put in green bags?

  • I have more than 4 green bags of green waste. What do I do?

  • What is defensible space?

  • What is hazardous waste, e-waste, and universal waste?

  • When is the next household hazardous waste drop off event?

  • I am a business that generates hazardous waste, how do I dispose of it?

  • What do I do with my electronic waste?

  • Where can I recycle used motor and filters?

  • Where can I take household batteries?

  • Where can I drop off plastic bags to be recycled?

  • How does the CRV program work?

  • What do I do with ___?

  • I've heard about changes coming to our garbage program, what is happening?

  • West Reed Avenue

  • What is considered a SHORT-TERM RENTAL?

  • What are SHORT-TERM RENTAL compliance requirements?

  • How do I register my property?

  • How soon after commencing business does my property need to be registered?

  • How do I know if my property is already registered?

  • Is registration required annually?

  • How much does registration cost? What do I get?

  • Does the Registration Certificate need to be posted on the rental property?

  • Does the Registration Certificate Number (RCN) need to be listed on all rental listings/advertisements?

  • My property is no longer being rented on short-term basis; do I need to do anything?

  • My property is being managed by a Property Management Company; do I also need to register it?

  • We are a new Property Management company, how do we initially register all of our properties?

  • As an existing Property Management Company, how do I register additional properties?

  • If property is no longer renting short-term through Property Management Company, what needs to happen?

  • What are the different tax/assessments and what are the funds used for?

  • What is considered taxable rents/receipts?

  • Who calculates the amount of tax due?

  • When are tax returns due?

  • Are there any exemptions?

  • What does "rented only incidentally to permanent occupancy" mean?

  • Can I remit the TOT and TTBID assessment in the same payment?

  • What types of payment are accepted?

  • What if my tax payment is late?

  • Town of Truckee usually sends me tax return form in the mail, but I didn’t receive one for the past quarter, what should I do?

  • My property didn’t have renters this quarter; do I still need to complete a tax return?

  • Property is being managed by a Property Management Company; do I need to complete a tax return?

  • How long should I retain my TOT records?

  • Town of Truckee usually emails Property Management company an excel tax return form, but we didn’t get it, what next?

  • Do properties that didn’t have renters this quarter still need to be included on the Property Management Company tax return?

  • Why am I being charged tax for use of my own property?

  • What is the California Public Records Act?

  • Why aren't my documents opening in Laserfiche?

  • What are the browser requirements?

  • What does it mean 'Maximum Number of Sessions Has Been Reached'?

  • How do I use the database?

  • Why can't I have my building plans immediately?

  • Where is the funding for this project coming from and will my property taxes or sales tax be raised to pay for the improvements?

  • How will the medians be laid out across the corridor? Will there be breaks for turning movements and emergency vehicle access and maneuvering?

  • What type of landscaping will the project include?

  • Does my opinion matter or has the design of the corridor already been decided on?

  • Kings Beach has experienced issues with their newly constructed roundabouts. How does the Town account for specific design and maintenance of the roundabouts in our community?

  • How do roundabouts compare to traffic signals as far as efficiency and safety is concerned?

  • How do I submit an ePermit?

  • How do I submit public comment on a Planning project?

  • Driving Directions to the DPW Public Service Center

  • What is the address of the New Corporation Yard?

  • Can I cut down trees on my property?

  • Can I cut down trees in front of my house that are in the Town right of way (and not on my property?)

  • Who do I talk to about an issue with traffic signs or traffic lights?

  • Where am I allowed to place my mailbox / bear box?

  • Why do I need to call in a subgrade 48 hours prior to a foundation inspection?

  • Why is the grade of my driveway limited to no more than 16% on my property, and no more than 6% in the Town right of way?

  • Why can't I have two driveways or a circular driveway?

  • How much does an encroachment permit cost?

  • Do I need a driveway (encroachment) permit if I......?

  • What is the difference between re-paving and slurry seal?

  • How often is my street slurry sealed?

  • Why does my driveway need to be asphalt?

  • What is the right of way?

  • How do I get notified about upcoming construction or consultant work?

  • What do I do if I notice a water quality issue, such as spills, foamy water, or discolored water in a creek, stream, ditch, or stormdrain?

  • If I add a 4th /5th /6th (etc) bedroom to my house, why do I have to pay extra fees to the Engineering Department for traffic impact?

  • When will my street be repaved?

  • What about Traffic School?

  • What are the Building Division's hours?

  • When do all of the filing papers need to be filed with the Town Clerk to run for Town Council?

  • What if I have a question about running for Town Council member?

  • When does a new Council member take office?

  • What are the qualifications to run for Town Council?

  • What will it cost to run for Town Council?

  • Can I use Town Hall Conference Rooms?

  • What payment methods does Animal Services accept?

  • If I rent my property as a SHORT-TERM RENTAL what do I need to do?

  • Is the sales tax rate the same for all Truckee mailing addresses?

  • What is the Sales Tax rate and who gets the taxes?

  • What is the Transient Occupancy Tax (TOT) rate?

  • How do I handle my raccoon problem?

  • What should I do if I see a bear?

  • What can I do about a pet I can no longer keep?

  • Is there a low cost spay/neuter program in Truckee?

  • How can I adopt a new pet?

  • How do I file a complaint?

  • Is there a leash law in Truckee?

  • How do I get a duplicate dog license tag?

  • How do I know when the dog license expires?

  • What are the dog license fees?

  • Where do I license my dog and what paperwork is required?

  • Is there a penalty if I license my dog late?

  • Is a dog license required in Truckee?

  • How can I obtain a copy of a traffic report?

  • How do I file a traffic accident report?

  • What can be done about illegally parked vehicles, such as those blocking a driveway?

  • How can I report an abandoned vehicle?

  • How can I find out if my vehicle has been towed?

  • How can I get my car out of storage?

  • How can I contest a parking violation?

  • What can I do about "identity theft"?

  • May someone else pick up my property?

  • What type of identification is needed to pick up property?

  • How can I get my firearms back that were taken for safekeeping?

  • When may I claim my property that was booked as evidence?

  • When may I claim my property that was taken for safekeeping?

  • What should I do if my property is lost or stolen?

  • How can I get in touch with the Property and Evidence Division?

  • Where does my traffic fine go?

  • Can I just pay the ticket by mail and not appear in court?

  • I've just received a ticket. What do I do now?

  • What are the setbacks for my single family home?

  • What is the zoning on a property?

  • What is the maximum height for a single family dwelling?

  • Do I need a business license?

  • Do I need a permit to remove trees/shrubbery from my property?

  • Where can I find information on woodstove removal requirements?

  • What uses are permitted in my zoning district?

  • Will The Town of Truckee Remove Snow From My Driveway?

  • A Town snowplow damaged my car/property.

  • Can you tell me if Interstate 80 is open?

  • When will my street be plowed?

  • When is the Town going to start plowing the streets?

  • Why hasn't my street been sanded, it is icy everywhere!

  • I have been calling the Public Works Department, but the phone is answered by the voice mail system.

  • How can I find out about road conditions in our area?

  • I have sometimes seen the Town of Truckee trucks driving along with their snowplows up when it is snowing. Why?

  • Why do snow plows block (berm) my driveway with snow when they clear the roadway?

  • What should I do if an emergency occurs and I don't think the rescue or emergency vehicles can get through on the roads?

  • What roads is the Town of Truckee responsible for clearing?

  • How does the Town of Truckee prepare for the snow season?

  • What are the hours of operation of paid parking?

  • How do I use the parking meter?

  • Where are the parking meters located?

  • Why are there no parking meters in front of each parking space?

  • Why are there parking meters Downtown?

  • When do I need a Building permit?

  • Who should I call about snow removal?

  • When do I NOT need a driveway permit?

  • When do I need a driveway permit?

  • Who do I report pot holes in roads to?

  • Who plows the snow?

  • What are the Town limits?