The Town of Truckee Department of Public Works is Pleased to Introduce YourGOV
The Town of Truckee Department of Public Works recently launched YourGOV, a pair of automated citizen request applications that allow community members to easily report non-emergency issues and service requests via the web, or directly from their smartphones.
As word of the service spreads, we expect an increase in the amount and frequency of service requests that we receive. In the event that we are notified of a service request relating to your department, we’ll promptly forward it to your attention.
The decision to add YourGOV was prompted by our goals to better engage the public in our operations, improve customer service, and respond faster to community issues and service requests. The application has a simple interface and the ability to communicate directly with the Department of Public Works via their Cartegraph operations and asset management system, so we’re confident that we’ll accomplish these goals and more.
YourGOV is available immediately and is free-of-charge to every Town of Truckee citizen. Users of the Apple iPhone™ can download the free YourGOV iPhone app in the iTunes App Store. Users of Android™ enabled smartphones can download the free YourGOV app in the Google Market or Amazon App Store. If you’re interested in learning more about the capabilities and features of YourGOV, just visit: http://www.cartegraph.com/yourgov.
In the meantime, if you have questions or comments, please contact Thom Ravey at Ext. 2903 or Irene Brown at Ext. 2917 at your convenience.