How does the Town of Truckee prepare for the snow season?
During the year, the Town of Truckee street maintenance employees get ready for snow removal by testing equipment on dry runs, employees are given special training, snow routes are driven and private individuals and companies with heavy equipment are listed in case they are need to help with snow removal.

What roads is the Town of Truckee responsible for clearing?
We are responsible for clearing Truckee maintained roads. Nevada County, Placer County and State of California clear their own roadways.

What should I do if an emergency occurs and I don't think the rescue or emergency vehicles can get through on the roads?
Call 911 or the local or state police immediately. If they need help getting to you, they will work with us to get the road cleared.

Why do snow plows block my driveway with snow when they clear the roadway?
We are sorry for this inconvenience, but in making as many roads passable a quickly as possible, there is no way to avoid it. The Town of Truckee snowplow operators push the snow off the roadway in smooth, continuous passes and the snow ends up on the road shoulders, sometimes blocking driveways. To avoid double work, try to shovel snow from your driveway after a plow has been by and shovel the snow to the right of your driveway as you face the road.

I have sometimes seen the Town of Truckee trucks driving along with their snowplows up when it is snowing. Why?
There are several reasons plows aren't always pushing snow. Equipment may be spreading sand, or they may be out of sand and heading back to the maintenance yard for the refill. Or they may be en route to their assigned area. Be assured that once it snows, The Town of Truckee crews work around-the-clock until the roads are in good shape.

How can I find out about road conditions in our area?
The Town of Truckee operates a Snow Line (530) 587-6917 during normal business hours and during storm situations. Crews monitor this message system thoughout each shift and will make every effort to return your call. For State maintained roadways, call (800) 427-7623 and follow their push button directions.

I have been calling the Public Works Department, but the phone is answered by the voice mail system.
The phones at the public works operation center are manned during normal business hours and monitored during winter storms. If you were transferred to voice mail, all lines are in use. Please leave a message and someone will return your call when they are available. Keep trying if you need to talk to someone immediately.

Why hasn't my street been sanded, it is icy everywhere!
The Town sands school bus routes as well as a few extremely icy areas. Those are done a regular basis and prior to regular school pick up.

When is the Town going to start plowing the streets?
Snow removal crews are dispatched when over 3 inches have accumulated on the roadway. During a snow storm, snow removal crews are scheduled 24 hours a day until all roads are clear.

When will my street be plowed?
To get an estimate on when your street should be cleared, please call the Operations Center at (530) 582-7707 or the Snowline at (530) 587-6917.

Can you tell me if Interstate 80 is open?
Please call Cal Trans at (800) 427-7623 and follow the instructions.

A Town snowplow damaged my car/property.
If possible, do not move the vehicle or damaged property until a Town employee can investigate. Please call the Operations Center at (530) 582-7707 to arrange for a member of staff to respond.